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Privacy Policy

Privacy Policy

Last Updated: January 24, 2026

At Go-ExplorePanama.com (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information collected through our website and services. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and your rights regarding your personal information.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in two main categories:

A. Personal Information You Provide Directly

You may voluntarily provide the following when you contact us, book a service, or sign up for communications:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Travel preferences

  • Booking and payment details

B. Automatically Collected Information

We collect certain technical data automatically when you visit our site, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and interaction timestamps

  • Cookie identifiers and analytics data

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage your bookings and consultations

  • To respond to your inquiries and support requests

  • To send you updates about services, offers, or travel information (only with consent)

  • To improve and personalize our website and services

  • To comply with legal and regulatory obligations

3. Legal Basis for Processing (if applicable to EU/EEA visitors)

For visitors from the European Union/EEA, we process personal data based on legal grounds including:

  • Consent you provide

  • Performance of a contract (e.g., booking services)

  • Legitimate interests in operating and improving our services

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Analyze usage patterns

  • Improve user experience

You can manage cookie preferences through your browser settings or via any cookie consent tool implemented on our website.

5. Sharing Your Data

We do not sell your personal information. We may share data in the following situations:

  • Service Providers: Third parties assisting us with payment processing, hosting, analytics, or customer service

  • Travel Partners: When necessary to fulfill your bookings or tour arrangements

  • Legal Requirements: When required by law or to protect our legal rights

We will not share your information for marketing by third parties without your explicit consent.

6. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill the purpose it was collected

  • To comply with legal obligations

  • To resolve disputes or enforce agreements

Retention periods may vary depending on the type of data and business needs.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing the personal data we hold about you

  • Correcting inaccurate or incomplete information

  • Requesting deletion or restriction of processing

  • Objecting to processing in certain circumstances

  • Withdrawing your consent at any time

To exercise these rights, contact us at the details below. Where applicable, we will respond in accordance with relevant law.

8. Children’s Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal data from minors.

9. International Transfers

If you are located outside Panama, your data may be transferred to and processed in Panama or other countries where our service providers are located. We apply appropriate safeguards to protect your personal information.

10. Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about your personal data or this Privacy Policy, please contact:

Go-ExplorePanama.com
Email: info@go-explorepanama.com
Phone: +507-6289-7779